Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Zoome3 Casino. They apply to your use of the website, account facilities, casino games, payment services and any other feature made available through the site. Additional terms may apply to individual games, promotions, competitions or payment methods. If an additional term conflicts with these Terms & Conditions, the additional term will generally apply to the specific service or offer to which it relates.

You must be legally entitled to use online gambling services in the place where you are located. You must also meet the applicable minimum legal gambling age, which is at least 18 in Australia, or any higher age that may apply under relevant law. You must not access or use Zoome3 Casino if online gambling is unlawful where you are located. It is your responsibility to check the rules that apply to you before using the site.

• You must provide truthful, current and complete information when requested.
• You must use the site only for lawful purposes and in accordance with these terms.
• You must not allow another person to use your account or use another person's account.
• You must not use the site if you have asked to be excluded or restricted from gambling services.
• You must not access the site through methods intended to conceal your location or identity where doing so is prohibited.

Zoome3 Casino may restrict access, refuse a registration request or suspend a service where this is reasonably necessary to comply with applicable law, protect users, maintain security, prevent fraud or support responsible gambling. Any restriction will be handled in accordance with the rules that apply to the relevant situation.

2. Your account and verification

You may need to create an account before using some or all of the services. You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity results from a security issue that you have reported promptly. Choose a strong password, do not share it with anyone and notify Zoome3 Casino through the available website support channels if you believe your account has been accessed without permission.

Account information must belong to the person who registered the account. You must not create accounts using false details, register duplicate accounts without permission or operate an account on behalf of another person. We may ask you to confirm your identity, age, address, payment ownership or other information before allowing access to certain services or processing a transaction.

Identity and security checks

Verification checks may involve documents or information from reliable sources. You must provide documents that are genuine, valid and readable. If requested information is not provided within a reasonable period, or if information cannot be verified, access to the account or particular services may be limited. Checks may also be used to meet anti-money-laundering, fraud prevention and responsible gambling obligations.

You must not transfer, sell, rent or otherwise make your account available to another person. Funds and activity associated with an account may be reviewed where there is a suspected breach of these terms, unusual activity, a payment concern or another legitimate compliance reason. Where appropriate, transactions may be delayed while checks are completed.

3. Deposits, wagers and withdrawals

You may use only payment methods that are available on the site and that you are authorised to use. Deposits must be made from a payment source held in your own name unless the payment method expressly allows otherwise and the arrangement is permitted. You must not use Zoome3 Casino to deposit or move funds obtained through unlawful activity.

A wager is accepted only when it has been recorded by the relevant system. A displayed balance, game screen or transaction message may not by itself confirm that a wager has been accepted if there is a technical interruption. You should check your account history and contact support through the website if a transaction appears incomplete or incorrect. We may cancel or correct a transaction affected by an obvious error, system failure, pricing error or other technical issue, subject to applicable law.

• Game results are determined by the relevant game system and its recorded outcome.
• You should review the rules, paytable and any displayed conditions before playing.
• Funds must not be used for a purpose that is unlawful or prohibited by the payment provider.
• You remain responsible for checking that each deposit, wager and withdrawal is correct.
• A withdrawal may be subject to identity, payment, security and compliance checks.

Available payment options, processing arrangements, minimums, maximums, fees and timing may vary by method and may change. Any information displayed during a transaction is intended to explain the current process. A withdrawal may be returned to the original payment method where this is required or appropriate, or another permitted method may be used after verification. We are not responsible for delays caused by a bank, payment provider, network, device or event outside reasonable control.

Promotions, bonuses and special offers are subject to their own terms. Those terms may include eligibility rules, expiry dates, wagering requirements, permitted games, contribution rules, withdrawal restrictions and other conditions. You should read the full terms of an offer before accepting it. If a promotion conflicts with these general terms, the promotion terms apply to that promotion.

4. Responsible gambling and prohibited conduct

Gambling should be treated as entertainment, not as a way to earn money, solve financial problems or recover losses. Set a budget before you play and never wager money that you need for living expenses. Keep track of the time and money you spend, take regular breaks and avoid gambling when you are upset, under the influence of alcohol or otherwise not able to make clear decisions.

Responsible gambling tools or restrictions may be available through the site. These may include deposit controls, session reminders, time limits, cooling-off periods or account closure. The availability of a particular tool can depend on the service and applicable requirements. Requests for a restriction or closure should be made through the available account or support channels. A restriction may not be reversible until the relevant period has ended.

You must not misuse the site, interfere with its operation or attempt to gain an unfair advantage. Prohibited conduct includes using bots, scripts or automated software; exploiting errors; manipulating games; using stolen payment details; engaging in fraud; colluding with other users; disrupting security; copying or scraping site content; and attempting to bypass technical or account restrictions.

Where prohibited conduct or a breach of these terms is suspected, Zoome3 Casino may investigate, restrict access, cancel affected activity, withhold or return funds where legally permitted, and take other steps required to protect the site and its users. Any action will be considered in light of the available information and applicable legal obligations.

5. Privacy, site use and changes

Personal information is handled in accordance with the Zoome3 Casino Privacy Policy. By using the site, you acknowledge that information may need to be collected and used for account administration, identity verification, payment processing, customer support, security, fraud prevention, responsible gambling and legal compliance. You should read the Privacy Policy to understand how information is managed and what rights may apply.

The website and its content are provided for your personal use. Unless permitted by law or authorised in writing, you must not reproduce, distribute, modify, publish, reverse engineer or commercially exploit any part of the site. Trade marks, design elements, text, graphics, software and other materials remain protected by applicable intellectual property laws.

Access to the site may be interrupted for maintenance, updates, technical faults, security reasons or events outside reasonable control. We do not guarantee that the site will always be available, error-free or compatible with every device. You are responsible for using suitable equipment, software and internet access, and for maintaining reasonable security on the devices you use.

Changes and account closure

These Terms & Conditions may be updated from time to time to reflect changes in services, technology, law, security or business practices. The latest version will be made available on the website. Where required, notice will be provided in an appropriate manner. Your continued use of the site after updated terms take effect indicates acceptance of the revised terms. If you do not agree with a change, you should stop using the services and follow the available process to close your account.

You may ask for your account to be closed, subject to any required checks and the settlement of outstanding transactions. Zoome3 Casino may suspend or close an account where there is a breach of these terms, a security or compliance concern, prolonged inactivity, a legal requirement or another valid reason. Closing an account does not remove rights or obligations that arose before closure.

If you have a question or complaint about the services, review the relevant information on the website and use the available support or complaints process. Provide enough information for the matter to be identified and assessed. Complaints will be reviewed according to the applicable procedure and legal requirements. These terms are subject to the laws and consumer protections that apply to your use of the services, and nothing in them is intended to remove a right that cannot lawfully be excluded.